SHOP and SHOP2 are HTN planning systems that were designed with two goals in mind: to investigate some research issues in automated planning, and to provide some simple, practical planning tools. They are available as freeware, and have developed an active base of users in government laboratories, industrial R\&D projects, and academic settings. This paper summarizes how SHOP and SHOP2 work, describes some of the applications that we and others have developed for them, and discusses directions for future research and enhancements. UMIACS-TR-2004-46