CMSC 198G - Spring 2008
Prof Guimbretiere

Introduction to Human-Computer Interaction


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Homework #6: Wizard of Oz (100 points)
(Due 04/03/08)

After your analysis of the http://www.travelocity.com, Travelocity was impressed with your analysis and decided to hire you to design their phone (voice) based interface to be used by Travelocity member to check the status of their flight. Describe how you will setup a Wizard of Oz experiment to demonstrate your interface to your client (explain/justify all your answers):

  1. (20 points) How will you reproduce a realistic user experience (users will most probably be in an airport (or a cab) while using your system)?

  2. (20 points) Describe the setting you will be using to simulate this realistic experience,

  3. (20 points) Describe the hardware you will use to run the experiment,

  4. (40 points) Provide a script for the Wizard of Oz as he or she is simulating the following interaction:

    • Enter membership information,

    • Select the desired flight,

    • Provide flight information: including current gate assignment, current departure time, current status. Each of this piece of information should be accessible independently.