How do I add a printer?

All of the department's printers are listed in citrix. If one is missing please email staff@cs.umd.edu.

How do I access a unix drive under citrix? (or, how do I add drive mappings?)

By default, the A: drive is mapped to your home directory on the Unix side. Regular samba/network drive mappings also work just as they would on any other Windows machine. You can also add other mappings using the wfcmgr program:

Why don't my MS Word Documents save properly?

Due to a limitation in the protocol used by Citrix, it is not possible to save Word documents to mapped drives on the Unix side. There are two ways around this: (Loosely taken from MS knowledge base article Q212370)

I only have 16 colors, why?

There are two color depths for Citrix, 16 and 256 colors. Greater depths are not supported due to protocol and bandwidth limitations. To change your color depth, do the following:

My window size is too big/small, how do I change it?

Why can't I install software (or, how do I get software installed?)

You can install any software that does not require system modifications. (i.e. registry changes, etc.) That is, anything that can be run standalone out of your own home directory or off of a mapped drive. If there is any other software that you would like to have installed, contact staff@cs. Note that not all software will be compatible with Citrix.
Last modified: October 2000