Frequently Asked Questions

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Available in HTML, PDF, and PS formats.

Top questions

• Using the video conferencing equipment in AVW 3450
• How to filter spam and virus email
• Mapping UNIX filesystems to windows machines
• Adding a class to the CS grades server
• Common Solaris 10 questions
• Using USB flash drives on Sun ray terminals
• Color printer (cps4172) setup and use
• SSL-IMAP and Authenticated SMTP setup instructions
• How to Import the CSD Root Certificate
• Public printer (ps3 and ps4) setup and use
• How to get a wired connection for your laptop
• How to get a wireless connection for your laptop
• VPN setup
• How to get dial-up access
• Web-based SSH client
• Web-based email client
• Permanent alumni Email
• CS alumni accounts
• CS Kerberos5 Passwords
• CS Forums FAQ
• CS Wiki FAQ
• Using the electronic whiteboard in AVW 4116

Software downloads

• VPN client
• SFTP and SSH clients for windows
• WinSCP, a freeware SFTP and SCP client for Windows
• Cygwin/Xfree86, a free X server for windows NOTE: click here for important installation instructions
• McAfee VirusScan and NetShield software (Free to University personnel)
• Ad-aware, free spyware detection and removal for Windows machines.
• Stinger, a stand-alone utility used to detect and remove specific viruses.
• Software available from UMD Software Licensing (Office, Visual Studio, etc.)

Personal account questions

• What do I do if I've forgotten my password?
• How do I change my password?
• How do I get a bigger quota?
• What do I do if I accidentally deleted my files?
• My mail is disappearing. What's happening to it?

Web server questions

• How do I get a web page?
• How do I set up password protection on a web directory?

Operational questions

• What do I do with a MIME-encoded message I've just received?
• How can I send/receive faxes?
• How do I read Technical Reports (TRs)?
• How to use instant messaging on UNIX

PC and Windows Questions

• How to Restore Spambayes After Deleting the Junk Suspects Folder
• How to access your exchange email on the web
• How to setup Outlook 2003 for the CS exchange server?
• How do I get a Junkfood PC account?
• How can I print from Windows?
• How do I change my Windows password?
• How do I mount a network drive?
• How do I enable plain text passwords?

Citrix Questions

• How do I add a printer?
• How do I access a unix drive under citrix ?
• How do i add drive mappings?
• I only have 16 colors, why?
• My window size is too big/small, how do I change it?
• Why can't I install software (or, how do I get software installed?)

Other Questions

• How do I use GAIM for instant messaging?
• How do I set up a MySQL server?
• How do I set up and use a PostgreSQL server?
• Where is machine foo?
• I need access to a foo workstation. Where can I find one?
• Printing
  
• How do I connect to the umd-secure wireless network from Leopard?