An Introduction to Usability Testing

Bill Killam
Contact bkillam@user-centereddesign.com for more information

Usability has emerged as a fundamental area of competition for businesses developing traditional GUI-based applications, web sites, and web-enabled applications. Products can no longer simply be capable of performing the required functions or containing the required information. Users must be able to get the product to perform its functions with minimal or no errors, quickly and consistently with little or no training. Fortunately, the growing field of usability testing provides the means to incorporate usability as an integral part of product development. We will introduce attendees to the approaches, tools, and methodologies of usability testing.