• Registration & Food starts at 8:30am in the Lobby of CSIC
• Tutorials/Workshops start at 9:30am
• Tutorials/Workshops end around 4pm
• For Workshops-times may vary depending on the organizer

Tutorials

• Introduction to Usability Testing (CSIC 2117)
• New Methods for Designing for and with the iChild (CSIC 3118)
• Introduction to iPhone Development (CSIC 3120)

An Introduction to Usability Testing, Room 2117
Contact: Bill Killam for more information

This is an introductory tutorial on the topic of usability testing. This tutorial is intended for usability practitioners looking to expand their skills, other practitioners (designers, developers, testers, etc.) who may have usability testing interests or responsibilities, and management staff that may be considering incorporating usability into their organization. In the tutorial we will cover both management issues and practical issues of usability testing and discuss what usability testing is (and isn't).

In the module on management issues, we will focus on usability as it related to the organization. We will discuss what makes a product usable, the origins of usability testing, and the relationship of usability testing to the broader areas of Human Factors Engineering and other disciplines (e.g., marketing, design, development, and other types of testing). We will discuss product development models that incorporate usability and discuss such topics as the timing of usability testing in the design and development cycle, how to plan for them, and what ROI there is for usability testing.

In the practical module, we will focus the mechanics doing usability testing. We will discuss the different types of testing (formative versus summative) as well as different protocols that can be used for usability tests (both user-based and non-user-based). We will discuss how to develop a test including the test tasks, test length, participant selection and recruiting, data collection, and analysis. We will discuss ethical issues associated with conducting tests with human subjects. We will discuss what empirical data can be derived from usability testing and what cannot. Finally, we will practice the skills and principles involved in facilitating a user-based test.

Allison Druin, Mona Leigh Guha, Evan Golub, Greg Walsh, Jerry Fails
Contact: Mona Leigh Guha for more information

Today’s young people are information active, socially aware, and highly mobile. Designing new technologies for today’s independent, interactive, and information active iChild necessitates new design strategies. In this tutorial, we will introduce new co-design methods that have been specifically adapted for mobility, distributed sociability, and ubiquitous information. Participants will leave the tutorial having been introduced to or updated on co-design techniques that can lead to the development of new, innovative technologies for children.

This tutorial will begin with a historical overview of co-designing with children. Participants will then experience hands-on experience using new methods in designing for children’s mobile, social, and Internet technologies, and will learn about examples of technologies that have been developed with children using co-design methods. This tutorial will use hands-on design activities, small and whole-group discussion, and short presentations with slides and video.

The audience for this course requires no special background. We view design as most effective when it is interdisciplinary; therefore, we welcome and encourage attendance by industry professionals, academics, and students from a wide variety of communities (e.g., design, computer science, information studies, and psychology).

Contact: Ben Bederson for more information  

This is a programming course will teach how to develop applications (with a focus on user interface) for Apple iPhone. It will include some general mobile design principles, and will also briefly compare iPhone to mobile web development and Android development. However, this is primarily a programming course. It will jump start your understanding of Objective C, iPhone user interface libraries, Interface Builder, memory management and performance issues with the goal of making it easier for existing programmers to start developing for iPhone.

Students should already have basic familiarity with C or a C-like language such as Java or C#, and an understanding of basic object-oriented programming. If you have a Mac laptop, bring it with the free XCode development environment (downloadable from http://developer.apple.com/iphone/) installed in advance so you can try some simple exercises during the tutorial.

Workshops

• Government Applications of Social Media Networks and Communities (CSIC 2120)
• Consumer Health Informatics (CSIC 1122)
• Visual Analytic Tools for Managing Technological Innovations (CSIC 1121)

Government Applications of Social Media Networks and Communities
Workshop Summary
Derek Hansen, Marc Smith, Ben Shneiderman, & Jenny Preece
Contact: Derek Hansen for more information

When: Friday, May 28, 2010, 9:30am-4:00pm
Where: 2120 CSIC Building, UMD, College Park
Who: Government thought leaders, system developers, and agencies; industry partners, researchers, and students

The HCIL Government Applications of Social Media Networks & Communities Workshop, as part of the 27th Annual Human-Computer Interaction Lab (HCIL) Symposium, will examine how social media can be systematically applied to increase civic participation on national priorities.

Attendees will…
• discuss interesting and ambitious ways that federal, state, and local governments are using social media in decision-making, healthcare/wellness, energy sustainability, education, disaster response, community safety, scientific research, etc.
• explore how analytic tools like NodeXL (http://nodexl.codeplex.com/) can help systematically analyze social media initiatives and mine social media sites for useful information.
• identify the unique challenges of using social technologies in a government context and design strategies and policies that help overcome those challenges

Participants will include:
• Vladimir Barash, doctoral student, Information Science, Cornell University
• John Bertot, Professor, iSchool, UMD
• Derek Hansen – Assistant Professor, iSchool, UMD and director of Center for the Advanced Study of Communities and Information (CASCI)
• Scott Golder, doctoral student, Sociology, Cornell University
• Bradford Hesse, Chief of the National Cancer Institute’s Health
Communication and Informatics Research Branch (HCIRB)
• Natasa Milic-Frayling, Principal Researcher, Microsoft Research Cambridge
• Cynthia Parr, Director, Special Pages Group, Encyclopedia of Life, Smithsonian
• Jenny Preece – Dean, iSchool, UMD.
• Ben Shneiderman – Professor, Department of Computer Science, UMD, and founder of the Human Computer Interaction Lab (HCIL).
• Marc Smith – Chief Social Scientist, Connected Action Consulting Group, director of the Social Media Research Foundation

If you would like to join us, please contact Derek Hansen (dlhansen@umd.edu). There is a $75 registration fee for attendees that covers breakfast (beginning at 8:30am), lunch, and a snack. Make sure and join us for the HCIL Symposium, held the day before (see http://www.cs.umd.edu/hcil/soh/symposium.shtmlfor details).

Consumer Health Informatics, Room 1122
Contact: Bo Xie for more information, Call for participation

This workshop will examine the use of novel information and communication technologies (ICTs) in healthcare from the perspective of health consumers. Potential topics to be investigated may include (but are not limited to):

• Health 2.0 applications
• Mobile and location-based technologies for consumers
• Semantic web health applications
• Public health informatics
• Use of social media by patients and support groups
• Promotion of health literacy and education
• Privacy, confidentiality, and related ethical issues
• Information seeking behavior of health consumers
• Provider-patient communication and relationship
• Consumer use of personal medical records
• Patient created content (e.g., wikis, blogs)
• Personalized medicine
• Medical librarianship in the Internet age
• Health data mashups
• Dissemination of health information via social networks
• Narrowing health disparities among underprivileged social groups and individuals
• International comparisons of consumer health informatics practice and progress
• Emergency response systems
• Search and recommender system technologies for consumers
• Clinical trail recruitment and retention via the Internet

Abstract of no more than 300 words should be submitted by April 30, 2010 to Dr. Bo Xie

Please also include in the submission: Author name, Affiliation, Contact information, and Title. Authors will be notified of acceptance by May 10, 2010.

Visual Analytic Tools for Managing Technological Innovations
Contact: Ping Wang for more information

This workshop will begin at 1:30pm, but attendees are encourged to arrive around 12pm for lunch

In order to survive and thrive, organizations in every sector of today's economy must innovate with new technologies. However, wide and dynamic arrays of technological innovations pose a significant cognitive challenge to organizations and their internal and external stakeholders. In this workshop, we introduce the foundational theories on the supply and demand of technological innovations, explore commercial applications for monitoring innovations such as Gartner's Hype Cycle and Magic Quadrants and the Forrester Wave, then we present a series of visual analytic tools developed at the University of Maryland for tracking and understanding innovations. These tools include taxonomy and ontology design, online sense-making communities, named entity recognition, automatic sentiment detection, human value analysis, and popularity and trends visualization. We have developed the workshop to address the interests of technology vendors, corporate adopters, consultants, journalists, regulators, and policy makers. During the workshop, attendees will have the opportunity to interact with the developers to customize these visual analytic tools to satisfy specific user requirements.