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John Carroll is a professor of Computer Science
and the director of Virginia Tech's Human-Computer Interaction Lab.
Dr. Carroll's research in human-computer interaction consists of the design
concepts for usable systems and software, instructional and educational
systems, usability of object-oriented software and the history of
technology. Although Dr. Carroll is currently a Computer Science
professor, his educational background lies in mathematics, information
systems and experimental psychology. His work in psychology allowed
him to observe learning and design activities, discovering that the
prescribed structural methods for such activities were very different.
The difficulty experienced by new users of a technology was exacerbated by
too much of the wrong type of support rather than not enough support.
Dr. Carroll is a pioneer of learning in computer-networked environments and
is the leader of the Learning in Network Communities (LiNC) project. |
