Relate-Create-Donate: Educational strategies for the post-TV era Ben Shneiderman Head, Human-Computer Interaction Laboratory Professor, Department of Computer Science Member, Institute for Systems Research University of Maryland College Park,

Scientific Approach (beyond user friendly)

ØSpecify users and tasks

ØPredict and measure

§time to learn

§speed of performance

§rate of human errors

§human retention over time

ØAssess subjective satisfaction
(Questionnaire for User Interface Satisfaction 7.0)

ØAccommodate individual differences

ØConsider social, organizational & cultural context