Relate-Create-Donate: Educational strategies for the post-TV era Ben Shneiderman Head, Human-Computer Interaction Laboratory Professor, Department of Computer Science Member, Institute for Systems Research University of Maryland College Park,

Scientific Approach (beyond user friendly)

ZSpecify users and tasks

ZPredict and measure

]time to learn

]speed of performance

]rate of human errors

]human retention over time

ZAssess subjective satisfaction
(Questionnaire for User Interface Satisfaction)

ZAccommodate individual differences

ZConsider social, organizational & cultural context