2)
Social Support: Concepts
ZOnline communities
]E-commerce
customer service & consumer conversations
]Medical
support groups & information exchange
]Educational
discussions & teamwork
]Neighborhood forums & political
organizing
ZTechnologies
]Synchronous
text: Instant messaging, chat rooms
]Asynchronous
text: Listservs, bulletin boards, newsgroups
]Audio,video,
virtual realities