Research Agenda
Z
Technology variety
:
Support broad range of hardware, software,
and network access
Z
User diversity
:
Accommodate users with different skills,
knowledge, age, gender, disabilities, disabling
conditions (mobility, injury, noise, sunlight),
literacy, culture, income, etc.
Z
Gaps in user knowledge
:
Bridge the gap between what users know and
what they need to know
Communications of the ACM
, May 2000
Web Accessibility
