Recommendations (cont’d)
Achieve consistency in
naming links
MD:www.gov.state.md.us TX:www.governor.state.tx.us
OH:www.state.oh.us/gov AR: www.state.ar.us/governor
OH:www.state.oh.us/gov AR: www.state.ar.us/governor
Present on home page
privacy policy
universal usability statement
contact information for public officials
search box/button
online help & phone help