Skip to main content



HCIL-2001-17

Shneiderman, B., Hochheiser, H. (July 2001)
Universal Usability as a Stimulus to Advanced Interface Design
Behaviour & Information Technology 20, 5 (Sept-Oct 2001), 367-376.
HCIL-2001-17, CS-TR-4276, UMIACS-TR-2001-56, ISR-TR-2001-17

The desire to make computing available to broader populations has historically been a motivation for research and innovation that led to new breakthroughs in usability. Menus, graphical user interfaces, and the World-Wide Web, are examples of innovative technological solutions that have arisen out of the challenge of bringing larger and more diverse groups of users into the world of computing. Universal usability is the latest such challenge: In order to build systems that are universally usable, designers must account for technology variety, user diversity, and gaps in user knowledge. These issues are particularly challenging and important in the context of increasing the usability of the World-Wide-Web. To raise awareness, we urge web designers to provide universal usability statements, to provide users with useful information about the usability of their sites. These statements can inform users and thereby reduce frustration and confusion. Further steps toward universal usability might be achieved through research aimed at developing tools that would encourage or promote usability. We close with five proposals for future research.


[HTML 


ManyLists Screenshot

ManyLists
More information

Tech Reports
Video Reports
Annual Symposium

News
Seminars + Events
Calendar
HCIL Seminar Series
Annual Symposium
HCIL Service Grants
Events Archives
Awards
HCIL Conference Travel Award
Job Openings
For the Press
HCIL Overview
Become a Member
Collaborators
Collaborating Groups + People
Academic Visitors
Join our Mailing List
Contact Us
Visit Us
HCIL Store
Give the HCIL a Hand
HCIL T-shirts for Sale
Our Lighter Side
HCIL Memories Page
Faculty/ Staff
Students
Ph.D. Alumni
Past Members
Research Areas
Communities
Design Process
Digital Libraries
Education
Physical Devices
Public Access
Visualization
Research Histories
Faculty Listed by Research
Project Highlights
Project Screenshots
Publications and TRs
Videos
Books
Products
Presentations
Studying HCI
Masters in HCI
PhD in HCI
Visiting Scholars
Class Websites
Sponsor our Research
Sponsor our Annual Symposium
Active Sponsorship
Industrial Visitors