Preece, J., Shneiderman, B., Jaeger, P., Qu, Y. (May 2007)
This paper discusses the motivation for a Community Response Grid (CRG) to help older adults improve their capability for coping with emergency situations. We define and discuss the concept of a CRG, briefly review the limits of current emergency response systems, and identify usability and sociability guidelines for CRGs for older adults based on existing research. The paper ends with a call to action and suggestions for future research directions.