New Challenges

• 1) Visual Design

  • Advanced Graphical User Interfaces
  • Information Visualization
  • Dynamic queries & query previews

• 2) Social Support

  • From 100-person listserv to million-person communities
  • Instant messaging, team coordination, knowledge management
  • Medical support groups as empathic communities

• 3) Universal Usability

  • Cope with technology variety
  • Accommodate diverse users
  • Reduce complexity & promote evolutionary learning

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Web Accessibility