Commercial Practice:Usability Engineering

• User-centered design processes

  • Contextual Design - Beyer and Holtzblatt
  • LUCID: Logical User Centered Interaction Design (www.cognetics.com/lucid)

• Guidelines documents and processes

  • Sun Microsystems (www.sun.com/styleguide)
  • Library of Congress (lcweb.loc.gov/loc/webstyle)

• User interface building tools (otal.umd.edu/guse)

• Expert reviews and usability testing

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