USER INTERFACE STRATEGIES '93 A Live Satellite TV Broadcast December 9, 1992, Wednesday 11am-5pm EST University of Maryland Instructional Television Organized by Ben Shneiderman Audience: User interface designers, programmers, software engineers, interface evaluators, managers in the computing and communications fields, technical writers, human factors specialists, trainers, marketing personnel. Overview: Four leaders in the field present their perspectives on why the user interface is a central focus for expanding applications of computers in business, education, the home, etc. They offer their visions and suggest exciting opportunities for the next decade's developments. Demonstrations, new software tools, guiding principles, emerging theories, and future scenarios will be presented. Enrollment: This symposium will be broadcast live by satellite from the University of Maryland Instructional Television System via C Band. In order to view the broadcast, access to a satellite dish is necessary. Contact your organization's training office to ask if they can arrange a satellite downlink. If your organization does not have a satellite dish, contact your local college or university teleconference office to ask them to help set up a downlink. Cost to view this symposium is $160 per person for 1 - 9 people, or $1,600 site license for groups of 10 or more. Send check, money order, or purchase order (made out to the University of Maryland) to: Professional Development Assistant University of Maryland Instructional Television System (ITV) 2104 Engineering Classroom Building College Park, MD 20742. When we receive your payment, we will send you the technical information and one set of notes that can be reproduced to accommodate the number of viewers at your location. For more information, please call (301) 405-4905 or FAX (301) 314-9639. This program will also be broadcast on the National Technological University (NTU) satellite network. Special Videotape Offer: Your organization may videotape this symposium at no extra cost. If you cannot watch the broadcast live or make a videotape, ITV will make a videotape for you at the cost of $1800. All videotape purchases are restricted for internal use by your organization only. Lecture 1: 11:00am - Noon EST Ben Shneiderman, University of Maryland Information Visualization: Sight for Sore Eyes The widespread use of graphic user interfaces has altered the cognitive balance, shifting attention to more visual approaches to many tasks. Dynamic queries which employ direct manipulation widgets such as sliders to set value ranges, are enabling users to find information rapidly and to develop intuitions, recognize trends, and spot exceptions. Treemaps, a space-filling mosaic approach to representing hierarchies, give users x-ray vision for computer directories, stock portfolios, and sales charts. Visual approaches to enduser programming by demonstration are maturing. Demonstrations, empirical results, and guidelines for designers are offered. Ben Shneiderman is Head of the Human-Computer Interaction Laboratory, Professor of Computer Science, and Member of the Systems Research Center all at the University of Maryland, College Park. He is the author of Designing the User Interface, 2nd Edition and Software Psychology, and the co-author of the hyperbook/disk Hypertext Hands-On!. Dr. Shneiderman is editor of the Ablex Publishers series on Human-Computer Interaction, on the editorial board of 6 journals, the author of 150 technical papers, and the creator of the Hyperties hypertext system. His lectures and consultancies have included Apple, AT&T, IBM, Library of Congress, NASA, NCR, and NEC. Lecture 2: 12:30pm - 1:25pm EST Marilyn Mantei, University of Toronto Computer Supported Collaborative Work Computer-supported cooperative work represents the next stage in our understanding of the computer tool; it supports the intense communication exchanges and collaboration activities that we carry out with others. New directions range from providing a dynamic shared memory for documenting and running face-to-face meetings to simulating the presence of distant co-workers through miniature video and audio technology. These directions represent fundamental changes to work practice (for example, telecommuting), to consensus forming and team building (for example, group decision support systems), to work products (for example, shared design environments), and particularly to user interface design. Demos and videos illustrate novel interface solutions and reveal criteria for successful products. Marilyn Mantei is Associate Professor of Computer Science and of Library and Information Science at the University of Toronto. While a faculty member at the University of Michigan, she started the Human-Computer Interaction Laboratory, served as Director of Research and Development for a microcomputer software company and as Senior Scientist at the EDS Center for Applied Research. At EDS, she developed and conducted research on the Capture Lab, a computer-supported meeting room. At Toronto, she heads the CAVECAT project, a video desktop conferencing research initiative. Dr. Mantei has been a SIGCHI officer, has chaired the CHI'86 Conference on Human Factors in Computing, and is co-chairing the CSCW'92 Conference on Computer Supported Cooperative Work. Lecture 3: 1:35pm - 2:30pm EST Tom Furness, University of Washington Virtual Worlds: Why? and When? In the next few years virtual interfaces will revolutionize the way that humans think with computers. Rather than requiring humans to become 'computer-like' to operate and program these machines, virtual interfaces allow the computer to become 'human- like', by providing an immersion of the senses into a three- dimensional visual, acoustic, and tactile medium. The high bandwidth to the brain produced by these interfaces will extend human intellect and provide new applications in business, medicine, education, communication, and entertainment. This presentation traces the history of virtual interfaces, discusses current research and upcoming applications, include the 'virtuphone -- a telephone that you wear'. Thomas A. Furness is a Professor of Industrial Engineering at the University of Washington in Seattle and founding director of the Human Interface Technology Laboratory at the Washington Technology Center. He was Chief of the Visual Display Systems Branch, Human Engineering Division of the Armstrng Aerospace Medical Research Laboratory (USAF), Wright-Patterson AFB, Ohio. Beginning in 1966, Dr. Furness developed and evaluated visually-coupled systems and virtual interface concepts to improve the communication of information and control functions between the pilot and advanced Super Cockpits. He is co-editor of the new MIT Press journal, Presence. Lecture 4: 3:00pm - 3:55pm EST James Martin, Author/Consultant Enterprise Visualization and Object-Oriented Modeling It is becoming increasingly important to redesign corporations and business processes. We need to represent the activities of corporations in ways which are meaningful to the businesspeople. The stream of processes can be thought of in terms of objects and activities which change those objects. With an object-oriented model we can visualize the value streams in ways which enable us to redesign them. We need to explore the best forms of enterprise visualization. James Martin has authored almost 80 best-selling books. In addition to receiving a Pulitzer Prize nomination for 'The Wired Society,' and penning the 1984 top-selling book on computers, 'An Information Systems Manifesto,' Dr. Martin's works are authoritative sources on application development, data base, teleprocessing, telecommunications, interactive systems, and the impact of computers on commerce and society. He has an M.A. in Physics from Oxford, and a D.Sc. (Hon.) from Stanford University for his work on information engineering. He worked at IBM for 19 years and has founded several companies: James Martin Associates, KnowlegeWare (leading CASE vendor), and the James Martin Report. He has conducted studies at the top management level at AT&T, IBM, Honeywell, Texas Instruments, GTE, DEC, ICL, and Xerox. Discussion: 4:05pm - 5:00pm EST Phoned-in and faxed questions will be discussed by the speakers.