User Interface Strategies '96: Quality Usability Engineering


Three leaders in the field present their perspectives on why the user interface is a central focus for expanding applications of computers in business, education, the home, etc. They offer their visions and suggest excit ing opportunities for the next decade's developments. Demonstrations, new software tools, guiding principles, emerging theories, and future scenarios will be presented.
After completing this seminar, you will:
E-mail interaction with each presenter.
User interface designers, programmers, software engineers, interface evaluators, managers in the computing and communications fields, technical writers, human factors specialists, trainers, marketing personnel.


Lecture 1: User Interface Update
Ben Shneiderman, University of Maryland
- Evaluate user interface design, internet web sites and the National Information Infrastructure

- Discuss low cost webtop computers, competing windowing system (Windows 95, OS/2 Warp, Macintosh), direct manipulation vs. agentry, speech recognition, and novel pointing devices

- Demonstrate visualization methods such as starfields, dynamic queries and lifelines for personal histories

Lecture 2: Designing and Evaluating Effective Web Sites
Ben Shneiderman, University of Maryland

- Discuss basic principles of interface design as applied to websites such as impact of screen size, transmission time, cognitive load, and visual design

- Demonstrate the difference between an appealing successful site and one that winds up on the list of ten worst

- Learn page layout, use of graphics, structural design, navigation methods and landmarks

Lecture 3 Designing Software for Usability: The Cognetics Design Methodology
Charles B. Kreitzberg, President Cognetics Corp.

- Discuss early stages of high concept formation, task analysis, key-screen design, and usability testing

- Learn how to decrease the cost and time of software development and how to increase return on investment by using six stages of development; 1. Product Concept, 2. Project Planning, 3. Design Concepts, 4. Iterative Design Refinement, 5. Implementation and 6. Rollout

Lecture 4: Software Engineering Strategies for User Interface Design
Ed Yourdon, Yourdon, Inc.

- Learn about strategies and tools to develop systems with good user interfaces and a well-engineered architecture for today's GUI-based applications and the next-generation of user interfaces

- Discuss interface design and how to avoid a software engineering disaster

Lecture 5 - Discussion: Panel discussion with all three speakers

Ben Shneiderman is Head of the Human-Computer Interaction Laboratory, Professor of Computer Science, and Member of the Institute for Systems Research all at the University of Maryland, College Park. He is the author of D esigning the User Interface, 2nd Edition and Software Psychology, and the co-author of the hyperbook/disk Hypertext Hands-On!. Dr. Shneiderman is editor of the Ablex Publishers series on Human-Computer Interaction, on the editorial board of 6 journals, t he author of 180 technical papers, and the creator of the Hyperties hypertext system. His lectures and consultancies have included Apple, AT&T, IBM, Library of Congress, NASA, NCR, and NEC.

Charles B. Kreitzberg, Ph.D. is founder and President of Cognetics Corp., which since 1982 developed and applied usability engineering methods to software products. His award-winning work, which synthesizes, computer technology with human cognition, includes designs of automated teller machines, multimedia CD-ROM's, on-line systems, software re-engineering, hypertext, training, and interactive television. Dr. Kreitzberg has been an international consultant and lecturer for AT&T, Aetna, Ameritech, Ci tibank, Chase Manhattan Bank, Dow Jones, the Library of Congress, Harvard, Princeton, etc. Cognetics Corporation's Design Methodology was developed to provide interactive designers, software engineers and project managers with a structure to plan and mana ge product development efforts, ensuring that highly usable software is produced.

Edward Yourdon is a software engineering consultant, and is widely known as the developer of the "Yourdon method" of structured systems analysis and design, as well as the co-developer of the Coad/Yourdon method of object-oriented analysis and design. He is also the editor of three software journals - American Programmer, Guerrilla Programmer, and Application. Mr. Yourdon has worked in the computer industry for 30 years, including positions with DEC and General Electric. In 1974, Mr. Yourdon founded h is own consulting firm, Yourdon Inc., to provide educational, publishing, and consulting services in state-of-the-art software engineering technology. Ed Yourdon is the author of over 200 technical articles; he has also written 20 computer books, includi ng a novel on computer crime and a book for the general public entitled Nations At Risk. His most recent books are Mainstream Objects (1995), Object-Oriented Systems Development (1994), and Decline and Fall of the American Programmer (1992).

How to purchase the tape:

This tape is priced for purchase by organizations. The cost for the 5 hours of video tape is $1,800 in a VHS format. All videotape purchases are restricted for internal use by your organization. Send check, money order, or purchase order (made out to the University of Maryland, ITV) along with the attached form to:

Professional Development Assistant (UIS '96),
University of Maryland,
Instructional Television System (ITV),
2104 Engineering Classroom Building,
College Park, MD 20742.

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