ĐĎॹá>ţ˙ ‚¨ţ˙˙˙„ƒ˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙ţ˙ŕ…ŸňůOhŤ‘+'łŮ0Ř˜ čô ,@ `l ˆ ”   ʏŔČĐä?Automatically Generated Topic Maps of World Wide Web ResourcesutoAuthorized OCLC Usered uthuth Normal.dotOAuthorized OCLC Usered 7thMicrosoft Word 8.0r@Şżr@öÇÂŕ°ž@ś.V°ž@ŕ˝á°žŐ Automatically Generated Topic Maps of World Wide Web Resources Carol Jean Godby, Eric Miller, Ray Reighart OCLC Online Computer Library Center 6565 Frantz Road Dublin, Ohio, 43017 {godby, miller, reighart} @ oclc.org Abstract At the world's major center for research and development in library automation, we are interested in technology that organizes, standardizes, and facilitates access to electronic text. Currently, the World Wide Web affords unprecedented access to globally distributed, primarily textual, information, but users quickly learn that sites of interest can be difficult to find without expert guidance or a measure of luck. Though search engines have been available for five or six years, other methods for discovering information are just as popular, such as personal recommendations or collections of links from trusted sources. But the reliance on serendipitous discovery strategies is odd because the information needs of an individual user are often confined to a single subject or closely related subjects, as evidenced by the growing number of personal Web pages that collect links on such diverse subjects as computational linguistics, freight trains, Japanese art, calligraphy, computer viruses, non-invasive breast cancer, or the worldwide disappearance of frogs. This behavior suggests both a problem and an opportunity. The problem is that subject access to Web information is still primitive, at best. But many users are taking the initiative to organize portions of the Web themselves, making it is possible to leverage their work with the help of appropriately designed software. To address this problem, OCLC and the World Wide Web Consortium are sponsoring the development of the Resource Description Framework (RDF), an international standard for an infrastructure that enables the encoding, exchange and reuse of descriptive data about Web resources. At the core of RDF is a syntax-independent model for describing resources, properties associated with these resources, and relationships among resources. RDF enables groups that manage data collections to define the vocabularies for describing resources (e.g. "author, title, subject" for describing Web documents; or "name, address, hair-color" for describing people, etc.) and to build collections of these properties. Figure 1 illustrates a simple RDF description of a Web page that has properties including a title and an author. The author property, in turn, has the properties name, email and affiliation. Since the RDF graph is a generic data model, a syntax is required for communicating this model. RDF utilizes XML eXtensible Markup Language as a syntax for the transmission of this model among Web-based applications. Figure 2 shows the XML representation corresponding to Figure 1. See Miller (1998) for additional information regarding this data model and its corresponding syntactic representation. John Smith Home, Inc. smith@home.com The Smith family tree Figure 2. XML code for a simple RDF graph. If collections of Web resources are described as in Figure 2, it is possible to create generic tools for the navigation of this graph based on particular properties. To aid in the creation of such navigation tools, Netscape ( http://www.mozilla.org/rdf/doc ) has developed an engine that produces a memory-resident acyclic graph from collections of RDF descriptions. The content of the graph and the details of the display are left to the application developer, but the RDF engine provides an easy way to create meta-indexes of Web pages that are now laboriously created by hand. For example, one possible input to an application using the RDF engine is a bookmark file. If application software can automatically extract authors, titles and URLs from the Web pages referenced in a bookmark file, browseable author/title displays can be created with no human input. In our demo, an early research prototype, we show how RDF graphs can be enhanced to include subject access through terminology automatically extracted from Web pages. This work is a natural extension of the research reported by Ibekwe-San Juan (1998), which showed that syntactic term variants such as root hair, deformed root hair, and root hair deformation form a graph structure that produces an effective schematic representation of the growth and development of topics in a corpus of academic research articles in plant biology. The broad goals of our research program in terminology identification are to identify high-quality subject terminology in ways that are fully automated, computationally efficient, conceptually simple, and generic; to impose reasonable organizations on this terminology; and to embed this terminology into useful applications that enhance access to electronic text. Our terminology identification system is conceptually similar to that described by Daille (1994) and implemented in Java as a set of filters that perform three steps. First, associa preprocessed with association statistics to identify ngrams most likely to contain subject vocabulary. The ngrams serve as input to the second step, a partial parser that extracts noun phrases according to patterns specified by the software application. Finally, the set of noun phrases is filtered with heuristics like those described in Nakagawa and Kori (1998) and Wacholder (1998) that identify subject-rich compound nominals as well as atomic nouns and can be used to create simple hierarchical or graphical structures based on syntactic similarity. Our system, described more fully in Godby and Reighart (1999), has many configurable parameters, but it can result in drastic reductions of the input text. The final terminology graph may represent as little as .0003% of the original file, a good result considering our goal of creating relatively sparse terminology maps. Figure 3 shows a portion of an RDF graph populated with automatically extracted subject terminology. In this example, electronic library has two narrower terms, electronic library model and electronic library model implementation. The RDF graph links the terms, identifies their relationships, and clusters the pointers to the resources that contain them. electronic library ... electronic library model Figure 3. 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SteinhartDonald J. Muccino Linda Gabel John PierceRandall MarcinkoOCLCJanene HammondAuthorized Gateway CustomerTerry Noreault Mark A. CrookAuthorized user Beth Baran Deb Bendig Susan Caslow Janet MasonSharon KnowltonRosemary Heffner Tom RobertsRobin B. Cornette Rick L. BeanAuthorized User Bee MoffittGreg Feldman-Hill John GabelRaymond G Swartz II Anita CookDavid J. Van Dyk Dan Whitney OCLC/dRoshAuthorised OCLC User Dave Morris Bill Carney Jeff Joos Burt KeenerC. Jordan Schlaepfer-YoukerOCLC Pacific User Carla DearingWhiting,CharlieHeffelfinger,Cindy Candage,RonStephen Leonard Leonard,SteveHammond,JaneneFelicia Simpson-OgdenMicrosoft CorporationGary C. Mulder Michael TeetsCindy Heffelfinger NTTEST-5 UserMichelle Michalenko Deana Copley LORI DOONDave Lee DuckworthMark J. WilsonDaviess Menefee Adam Tratt Manish Vij Sam HobsonDeborah L. Bendig Mike SpeedSharon Bosarge Gary R. Houk Barbara Lynch Eliza Sproat Gary L. SmithVictoria R. Mueller Johnson,Steve Lauber,Fredfso5 Houk,GarySondra Kowaluk Rick L BeanVonSchriltz, Cyndi Logsdon,Mark Sharon Cowans Chris FarrellCyndi VonSchriltzMark W. Logsdon Dee Phillips Mark LogsdonPhillips,Roben Sandy BurnsDonlad J. MuccinoRichard M. Harris Dick Harris Tim StevensNJPTSamuel Shukovsky Rita Condon Joe PernaPLUTARCOMaureen WilliamsDaryl Ishimoto Pamela Bailey Mason,JanetCarpenter,Christy Schieber,PhilSharon J. RogersStephanie Wagaman Olvey,Donne Donna Kuhnash Steve Hall Lynn WagnerMeg Perkins,DougDouglas S. Perkins Lauber,CarolWallace,AlisonAlison Wallace Dan CrawfordMelissa Renspie Tim Callahan Tracey Myers Chet DayalKevin McKinseyStephanie TownInternal SupportCornette,Robin Susan Olson Martin Dillon Dave Morris James. T, HoufekmccannyEric R. ChildressValued Gateway 2000 Customer Mary ProdgerLauren OlszewskiLinda Zoontjens Chris JoyceCyndy J. Schlaepfer Youker Dale Nicolls Fred Lauberfoobar ciscoSystemsMarc Brian Levitan Judy Anderson Ted Streetemaideh radpour Komi KirsiMichelle SchofieldElizabeth Rhein Gerry PurdyPurdyMichael French Peter Teigecisco Software Library Lisa ConteyCiscoCarolyn RadabaughSell Pekka VIIROLA Denise Dyke Anne LapriseBarbara SomersMichael Gelinas ASI Corp.ASIPreferred CustomerCisco Software Library Mary Gaffney Shelly Cobbtinor Lance HaysomRossVan DangSusanne CayfordBanyan Systems Inc.Banyan Systems Inc*Geoffrey BeedhamRobert BentleyPatricia Beran Mark Chandler Randi Feigin Derek Granath Russ TeichertDonna QuisenberryBRITISH TELECOMMUNICATIONS PLC Paul L ThomasBritish Telecommunications PLCCathleen FrazierVALUED CUSTOMERRonald DohertyXXXXXX Brett PaulyCharles & Nanette MartinLouise Saucedo...The FastPacket People...George WashburnSameer SiddiquiWilliam Holland CoonsINTEL LEGAL LEGALt WENDY MAYERuri MS Office 4.2 STRATACOM Eric Schmidt Warren Beck Art TestaniTonya G. LewisMark VanZanter Diana LowellKacey CarpenterJohn JendricksZßÄ Steve Anthes Glen FianceINTEL LEGAL TEAM Tony Keyes R. Lowenthal Denis Bambury Stratacom Ltd All Tasks Pete BuhlCustomer Excellence Carl Temme Denise MurphyUserCascade Communications CorpNYNEX John Birchler"NYNEX - Telesector Resources GroupAUTHORIZED GATEWAY CUSTOMERSean DonnellanJean-Pierre Van SteerteghemRebecca JohnsonHoward A. Rubin Jeff Pope Stacey CannonsabellKenny FrerichsDavid E. Termondt Alun JonesService Product Marketing Mike Castro M. J. Black Michael GrohJulie FairweatherTracyVRickyĘňJv_ČôDl _ć8`ưÚ0X ŞŇü(Px˘Ěö Jr_ÄîBlÜÄîBl ŠÓy&SŠÓy'Q&ĽĎů#MvxČňHu˘Ěů"LuxZě)Susa Jeff TedescoBANYANBanyan Systems IncorporatedCharm Hartland John Ehler mike conradMicrocom, Inc. martin perry Microcom Inc.Jennifer Grogan Jon Whitmore John Bennett David Misunas Jeff TyreSteven A. GreensteinSteve GreensteinAlan Kan Ian GallagherCarol-Anne Bloren Dangan DangricksŁQ’*ksŁU! *sŁV9 William Holland Coons čJohn Jendricks CoonsŹ Van DangngDangicksŁrSVan Dang.The FastPacket People...Ť7 *°*cks Van Dangairweghem ohn Jendricks ŁtVan Dang.Zě)Susanne Cayford_6John Birchler ek Gxjxjxjxjxj?@lĄşßŕáâëě^_‹ " _ – ž í  H ^ i j • – ßŕŻíde‘Řö÷ BwŁĎű7_¤Ó˙ 9:ABqr}~RSŻęëßŕDxyßST; > ˜€€˜€€˜€€˜€€˜€€˜€€˜€€˜°Đ/ °ŕ=!°"°# $ %°# 0°Đ/ °ŕ=!°"°# $ %° P Though search engines have been of links from trusted sources. ance on serendipitous discovery the worldwide disappearacne of frogs, or noninvasive breast cancer. h a problem and an opportunity. resources (e.g. author, title, subject for Web documents; or for . the transmission of this model among Web-based applications. See Figure 1 ces are described as in Figure 1author-rm three steps. First, the data is als as well as atomic nouns and arameters, but it can result in Figure 2 References Daille, B. (1994). Study and implementation of combined techniques for automatic extraction of terminology. Proceedings from the Balancing Act, the ACL workshop held on July 1, in Las Cruces, New Mexico, 29-36. Godby, C. and Reighart, R. (1999). The WordSmith Indexing System. The Annual Review of OCLC Research. http://cweb.oclc.org/wip/review98/wordsmith.htm Ibekwe-San Juan, F. (1998). Building a prototype system for trends survey through the use of syntactic term variants. Computerm '98: Proceedings from the First Workshop on Computational Terminology. Montreal, Quebec, Canada: COLING-ACL. 22-28. Miller, E. (1998). An introduction to the Resource Description Framework. D-Lib Magazine. May 1998. http://www.dlib.org/dlib/may98/miller/05miller.html Nakagawa, H. and Kori, T. (1998). Nested collocation and compound noun for term extraction. Computerm '98: Proceedings from the First Workshop on Computational Terminology. Montreal, Quebec, Canada: COLING-ACL. 64-70. Wacholder, N. (1998). Simplex NPs clustered by head: a method for identifying significant topics within a document. The Computational Treatment of Nominals: Proceedings of the Workshop. Montreal, Quebec, Canada: COLING-ACL. 70-79. €€˜€€˜`€€˜€€˜€€˜€€˜€€˜€€˜€€˜€€˜€€˜€€˜€€˜€€˜€€˜€€˜€€˜€€˜€€˜€€˜€€˜€€˜€€˜€€˜€€˜€€˜€€˜€€˜€€˜Gs|€Ż×Kw€ąF4ř6 8"888:8â9ä9œ:;;ü<ţ<Ć=.>0>ü>ýýýýýýýýýýýýúýýýúúýýýýýýýýýýý$gy.  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CrookAuthorized user Beth Baran Deb Bendig Susan Caslow Janet MasonSharon KnowltonRosemary Heffner Tom RobertsRobin B. Cornette Rick L. BeanAuthorized User Bee MoffittGreg Feldman-Hill John GabelRaymond G Swartz II Anita CookDavid J. Van Dyk Dan Whitney OCLC/dRoshAuthorised OCLC User Dave Morris Bill Carney Jeff Joos Burt KeenerC. Jordan Schlaepfer-YoukerOCLC Pacific User Carla DearingWhiting,CharlieHeffelfinger,Cindy Candage,RonStephen Leonard Leonard,SteveHammond,JaneneFelicia Simpson-OgdenMicrosoft CorporationGary C. Mulder Michael TeetsCindy Heffelfinger NTTEST-5 UserMichelle Michalenko Deana Copley LORI DOONDave Lee DuckworthMark J. WilsonDaviess Menefee Adam Tratt Manish Vij Sam HobsonDeborah L. Bendig Mike SpeedSharon Bosarge Gary R. Houk Barbara Lynch Eliza Sproat Gary L. SmithVictoria R. Mueller Johnson,Steve Lauber,Fredfso5 Houk,GarySondra Kowaluk Rick L BeanVonSchriltz, Cyndi Logsdon,Mark Sharon Cowans Chris FarrellCyndi VonSchriltzMark W. Logsdon Dee Phillips Mark LogsdonPhillips,Roben Sandy BurnsDonlad J. MuccinoRichard M. Harris Dick Harris Tim StevensNJPTSamuel Shukovsky Rita Condon Joe PernaPLUTARCOMaureen WilliamsDaryl Ishimoto Pamela Bailey Mason,JanetCarpenter,Christy Schieber,PhilSharon J. RogersStephanie Wagaman Olvey,Donne Donna Kuhnash Steve Hall Lynn WagnerMeg Perkins,DougDouglas S. Perkins Lauber,CarolWallace,AlisonAlison Wallace Dan CrawfordMelissa Renspie Tim Callahan Tracey Myers Chet DayalKevin McKinseyStephanie TownInternal SupportCornette,Robin Susan Olson Martin Dillon Dave Morris James. T, HoufekmccannyEric R. ChildressValued Gateway 2000 Customer Mary ProdgerLauren OlszewskiLinda Zoontjens Chris JoyceCyndy J. Schlaepfer Youker Dale Nicolls Fred Lauberfoobar ciscoSystemsMarc Brian Levitan Judy Anderson Ted Streetemaideh radpour Komi KirsiMichelle SchofieldElizabeth Rhein Gerry PurdyPurdyMichael French Peter Teigecisco Software Library Lisa ConteyCiscoCarolyn RadabaughSell Pekka VIIROLA Denise Dyke Anne LapriseBarbara SomersMichael Gelinas ASI Corp.ASIPreferred CustomerCisco Software Library Mary Gaffney Shelly Cobbtinor Lance HaysomRossVan DangSusanne CayfordBanyan Systems Inc.Banyan Systems Inc*Geoffrey BeedhamRobert BentleyPatricia Beran Mark Chandler Randi Feigin Derek Granath Russ TeichertDonna QuisenberryBRITISH TELECOMMUNICATIONS PLC Paul L ThomasBritish Telecommunications PLCCathleen FrazierVALUED CUSTOMERRonald DohertyXXXXXX Brett PaulyCharles & Nanette MartinLouise Saucedo...The FastPacket People...George WashburnSameer SiddiquiWilliam Holland CoonsINTEL LEGAL LEGALt WENDY MAYERuri MS Office 4.2 STRATACOM Eric Schmidt Warren Beck Art TestaniTonya G. LewisMark VanZanter Diana LowellKacey CarpenterJohn JendricksZßÄ Steve Anthes Glen FianceINTEL LEGAL TEAM Tony Keyes R. Lowenthal Denis Bambury Stratacom Ltd All Tasks Pete BuhlCustomer Excellence Carl Temme Denise MurphyUserCascade Communications CorpNYNEX John Birchler"NYNEX - Telesector Resources GroupAUTHORIZED GATEWAY CUSTOMERSean DonnellanJean-Pierre Van SteerteghemRebecca JohnsonHoward A. Rubin Jeff Pope Stacey CannonsabellKenny FrerichsDavid E. Termondt Alun JonesService Product Marketing Mike Castro M. J. Black Michael GrohJulie FairweatherTracyVRickyĘňJv_ČôDl _ć8`ưÚ0X ŞŇü(Px˘Ěö Jr_ÄîBlÜÄîBl ŠÓy&SŠÓy'Q&ĽĎů#MvxČňHu˘Ěů"LuxZě)Susa Jeff TedescoBANYANBanyan Systems IncorporatedCharm Hartland John Ehler mike conradMicrocom, Inc. martin perry Microcom Inc.Jennifer Grogan Jon Whitmore John Bennett David Misunas Jeff TyreSteven A. GreensteinSteve GreensteinAlan Kan Ian GallagherCarol-Anne Bloren Dangan DangricksŁQ’*ksŁU! *sŁV9 William Holland Coons čJohn Jendricks CoonsŹ Van DangngDangicksŁrSVan Dang.The FastPacket People...Ť7 *°*cks Van Dangairweghem ohn Jendricks ŁtVan Dang.Zě)Susanne Cayford_6John Birchler ek Granath"S,O2British Telecommunications PLCpathS,r* yn Radabaugham Holland Coons  s!Ciscohem ŁfVan Dangor Resources Group ystems Inc.[ +Carolyn Radabaughgughaughan SteerteghemChandlerusanne CayfordTy'Carolyn Radabaughhe FastPacket People... lyn Radabaughs IncTÔ(Susanne Cayford tVan Dang Birchler tems Inc. 3˘Van Dangnications CorpVan DangONLINE OUTAGE REPORT  SEPTEMBER 1997DATEDAYTIMESDURF/PSYSTEMSERVICECAUSENOTESInfoMan970910Wed 03:00-03:4040PartRS6000 FirstSearchSoftware&CRON changes for Demo shut system down160939970911Thu 17:22-17:4523RISC07%Pro not Responding - Using Log Bypass161257970912Fri 09:26-10:3367161265970923Tue 17:00-20:00180,Profile Server problems - Install rolled out162274970925 11:40-13:501309Logging inadvertently turn to FULL causing high CPU usage162450 03:00-06:25205RSIC07Hardware-Disk Failure - Sysbase Database not available970928Sun 06:00-08:38158Full9672 Reference1Communication failure to HMS while IPLing systems162678AVAILABILITY STATISTICSPRISMEPICFSPKSTOTAL Total Hours6766782708 Total Minutes4056040680162480Total OccurrencesSep-970178Aug-972Sep-961213Full Outages (min)316Full %'s0.00%0.39%0.19%0.34%0.17%Partial Outages (min)645 Partial %'s1.59%0.40%0.22%1.98%0.55% ell 0.00% Nilges,ChipCorsi,JenniferFitness Center Tony MelvynPaul Pontecorvo Scott GerberSandra K. 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Perkins Lauber,CarolWallace,AlisonAlison Wallace Dan Crawfranath"S,O2British Telecommunications PLCpathS,r* yn Radabaugham Holland Coons  s!Ciscohem ŁfVan Dangor Resources Group ystems Inc.[ +Carolyn Radabaughgughaughan SteerteghemChandlerusanne CayfordTy'Carolyn Radabaughhe FastPacket People... lyn Radabaughs IncTÔ(Susanne Cayford tVan Dang Birchler tems Inc. 3˘Van Dangnications CorpVan DangONLINE OUTAGE REPORT  SEPTEMBER 1997DATEDAYTIMESDURF/PSYSTEMSERVICECAUSENOTESInfoMan970910Wed 03:00-03:4040PartRS6000 FirstSearchSoftware&CRON changes for Demo shut system down160939970911Thu 17:22-17:4523RISC07%Pro not Responding - Using Log Bypass161257970912Fri 09:26-10:3367161265970923Tue 17:00-20:00180,Profile Server problems - Install rolled out162274970925 11:40-13:501309Logging inadvertently turn to FULL causing high CPU usage162450 03:00-06:25205RSIC07Hardware-Disk Failure - Sysbase Database not available970928Sun 06:00-08:38158Full9672 Reference1Communication failure to HMS while IPLing systems162678AVAILABILITY STATISTICSPRISMEPICFSPKSTOTAL Total Hours6766782708 Total Minutes4056040680162480Total OccurrencesSep-970178Aug-972Sep-961213Full Outages (min)316Full %'s0.00%0.39%0.19%0.34%0.17%Partial Outages (min)645 Partial %'s1.59%0.40%0.22%1.98%0.55% ell 0.00% Nilges,ChipCorsi,JenniferFitness Center Tony MelvynPaul Pontecorvo Scott GerberSandra K. PendergastHeather Carlisle Jay Weitz Tam Dalrymple Weitz,Jay Franklin,Judy& ˙˙ Authorized OCLC User2D:\data\recover\AutoRecovery save of Document2.asdAuthorized OCLC UserD:\Data\acl_demo.docAuthorized OCLC User1D:\data\recover\AutoRecovery save of acl_demo.asdAuthorized OCLC UserD:\Data\acl_demo.docAuthorized OCLC UserD:\Data\acl_demo.docAuthorized OCLC UserD:\Data\acl_demo.doc˙@€% % œ,% % 5GĘCJmH F5GĘCJmH CJ ĆCJ6CJ”>?Ż´âęëě`aiŻ>_k‹Ô'(4U\]^*+Z[fv|~ƒ…Œ‘٧а˛źÁ˝ Ŕ Ĺ Ć \ › Ÿ  s {  ž Ÿ ť Ű ƒ„ĹĆÍ‘’†‡Bŕáě xzÄ䲳ťĄ˘ĂĘZ\fh´Ő÷<˜™ĄŁÔŐ!AK†šŚÉĘ".bcż *<>ˆ¨˛ęö % & @€|@€~@D€^ @ş @€D4€Ę @Ě @´ @ś @Ć @F4R @†4°@Č4@ö@ř@5Ž5&@@@B@”5š@@@€¨@€Ş@€Ź@D@F@¤@Ś@Ö5ö56666"6,6R@ Z@^@ l@p@ P6Ś@Z6Ź@ś@¸@`6Ţ6€ę@€Đ@ć6Ź!@ށ€ö6€đ!@ށň!@ř6j"@ć$@č$@ş'@ź'@>(@87€N(@đ*@€ň*@Ö-@€Ř-@€Ŕ/@Â/@F701@l2@n2@Ž7Ä4@œ5@ 5@Î7t6@Ň6@€Ô6@€8@8"8@î9@đ9@2:@€@:@€Ř:@€8"8€68:8Ň89€X9€â9h:€š:œ:Ź:€°:€;;Ź;ě;<v<ž<€ś<€ü<ţ<’=€Ž=€Ć=€.>0>€č>~?†?ž?€â?ć?z@ş@Î@>AVA€~A€`?@G‡ŸTimes New Roman5€Symbol3& ‡ŸArial"1ˆĐhő3646 Ő 0!ĽŔ´´€4 Żó˙˙>Automatically Generated Topic Maps of World Wide Web ResourcesAuthorized OCLC UserAuthorized OCLC UserĽŔ´´€4 Żó˙˙>Automatically Generated Topic Maps of World Wide Web ResourcesAuthorized OCLC UserAuthorized OCLC UserR<ܸ9¸9¸9¸9¸9R<ěĽÁq Dżąbjbjt+t+ LAAD ˙˙˙˙˙˙]$†´Ü Ü Ü Ü č $:Fś::::::::t=v=v=v=v=v=v=$¸FôŹHöš=h:::::š=::: č,::::::t=8P6:t=:p:t=t=: ˘ôËá°ž:˘Ü :t=Root Entrylmnopqrstu˙˙˙˙˙˙˙˙ ŔF€˘ôËá°ž†…1TableŠ‹ŒŽ‘’“”•˙˙˙˙˙˙˙˙˙˙˙˙š›œžF˘IĽWordDocument­ŽŻ°ą˛ł´ľ˙˙˙˙˙˙˙˙şťź˝žżŔÁ€LĹSummaryInformationĐŃŇÓÔŐ(˙˙˙˙ÚŰÜÝ …ý˙˙˙ý˙˙˙ţ˙˙˙‡Ş‰Š‹ŒŽ‘’“”•–—˜™š›œžŸţ˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙ţ˙˙˙˙˙˙˙ţ˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙ ˙˙˙˙D˙˙˙˙#˙˙˙˙˙˙˙˙!";E˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙C=>?@ABi<ţ˙˙˙GHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghnjklmopqˆ˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙˙ţ˙˙˙DocumentSummaryInformation8˙˙˙˙˙˙˙˙˙˙˙˙?ލ ,ÁȀCompObjcrosoft WordTahoma˙˙˙˙*˙˙€&YesjObjectPoolP‹!*˙˙€Cancel˙˙˙˙˙˙˙˙˙˙˙˙PuwDY°žPuwDY°ž˙˙˙˙MSOU0TableDo you want to replace th˙˙˙˙˙˙˙˙ng acl_dem €Hţ˙ ˙˙˙˙ ŔFMicrosoft Word Document MSWordDocWord.Document.8ô9˛qţ˙ŐÍ՜.“—+,ůŽDŐÍ՜.“—+,ůŽ”P hp¤Ź´ź ÄĚÔÜ ä /ä*OCLC Online Computer Library Center, Inc.o0  1 ?Automatically Generated Topic Maps of World Wide Web Resources Title˜ 6> _PID_GUIDäAN{FF5A9EBF-1C48-11D3-865D-005004006898}ţ˙ŕ…ŸňůOhŤ‘+'łŮ0Ř˜ čô ,@ `l ˆ ”   ʏŔČĐä?Automatically Generated Topic Maps of World Wide Web ResourcesutoAuthorized OCLC UserordMelissa Renspie Tim Callahan Tracey Myers Chet DayalKevin McKinseyStephanie TownInternal SupportCornette,Robin Susan Olson Martin Dillon Dave Morris James. T, HoufekmccannyEric R. ChildressValued Gateway 2000 Customer Mary ProdgerLauren OlszewskiLinda Zoontjens Chris JoyceCyndy J. Schlaepfer Youker Dale Nicolls Fred Lauberfoobar ciscoSystemsMarc Brian Levitan Judy Anderson Ted Streetemaideh radpour Komi KirsiMichelle SchofieldElizabeth Rhein Gerry PurdyPurdyMichael French Peter Teigecisco Software Library Lisa ConteyCiscoCarolyn RadabaughSell Pekka VIIROLA Denise Dyke Anne LapriseBarbara SomersMichael Gelinas ASI Corp.ASIPreferred CustomerCisco Software Library Mary Gaffney Shelly Cobbtinor Lance HaysomRossVan DangSusanne CayfordBanyan Systems Inc.Banyan Systems Inc*Geoffrey BeedhamRobert BentleyPatricia Beran Mark Chandler Randi Feigin Derek Granath Russ TeichertDonna QuisenberryBRITISH TELECOMMUNICATIONS PLC Paul L ThomasBritish Telecommunications PLCCathleen FrazierVALUED CUSTOMERRonald DohertyXXXXXX Brett PaulyCharles & Nanette MartinLouise Saucedo...The FastPacket People...George WashburnSameer SiddiquiWilliam Holland CoonsINTEL LEGAL LEGALt WENDY MAYERuri MS Office 4.2 STRATACOM Eric Schmidt Warren Beck Art TestaniTonya G. LewisMark VanZanter Diana LowellKacey CarpenterJohn JendricksZßÄ Steve Anthes Glen FianceINTEL LEGAL TEAM Tony Keyes R. Lowenthal Denis Bambury Stratacom Ltd All Tasks Pete BuhlCustomer Excellence Carl Temme Denise MurphyUserCascade Communications CorpNYNEX John Birchler"NYNEX - Telesector Resources GroupAUTHORIZED GATEWAY CUSTOMERSean DonnellanJean-Pierre Van SteerteghemRebecca JohnsonHoward A. Rubin Jeff Pope Stacey CannonsabellKenny FrerichsDavid E. Termondt Alun JonesService Product Marketing Mike Castro M. J. Black Michael GrohJulie FairweatherTracyVRickyĘňJv_ČôDl _ć8`ưÚ0X ŞŇü(Px˘Ěö Jr_ÄîBlÜÄîBl ŠÓy&SŠÓy'Q&ĽĎů#MvxČňHu˘Ěů"LuxZě)Susa Jeff TedescoBANYANBanyan Systems IncorporatedCharm Hartland John Ehler mike conradMicrocom, Inc. martin perry Microcom Inc.Jennifer Grogan Jon Whitmore John Bennett David Misunas Jeff TyreSteven A. GreensteinSteve GreensteinAlan Kan Ian GallagherCarol-Anne Bloren Dangan DangricksŁQ’*ksŁU! *sŁV9 William Holland Coons čJohn Jendricks CoonsŹ Van DangngDangicksŁrSVan Dang.The FastPacket People...Ť7 *°*cks Van Dangairweghem ohn Jendricks ŁtVan Dang.Zě)Susanne Cayford_6John Birchler ek Granath"S,O2British Telecommunications PLCpathS,r* yn Radabaugham Holland Coons  s!Ciscohem ŁfVan Dangor Resources Group ystems Inc.[ +Carolyn Radabaughgughaughan SteerteghemChandlerusanne CayfordTy'Carolyn Radabaughhe FastPacket People... lyn Radabaughs IncTÔ(Susanne Cayford tVan Dang Birchler tems Inc. 3˘Van Dangnications CorpVan DangONLINE OUTAGE REPORT  SEPTEMBER 1997DATEDAYTIMESDURF/PSYSTEMSERVICECAUSENOTESInfoMan970910Wed 03:00-03:4040PartRS6000 FirstSearchSoftware&CRON changes for Demo shut system down160939970911Thu 17:22-17:4523RISC07%Pro not Responding - Using Log Bypass161257970912Fri 09:26-10:3367161265970923Tue 17:00-20:00180,Profile Server problems - Install rolled out162274970925 11:40-13:501309Logging inadvertently turn to FULL causing high CPU usage162450 03:00-06:25205RSIC07Hardware-Disk Failure - Sysbase Database not available970928Sun 06:00-08:38158Full9672 Reference1Communication failure to HMS while IPLing systems162678AVAILABILITY STATISTICSPRISMEPICFSPKSTOTAL Total Hours6766782708 Total Minutes4056040680162480Total OccurrencesSep-970178Aug-972Sep-961213Full Outages (min)316Full %'s0.00%0.39%0.19%0.34%0.17%Partial Outages (min)645 Partial %'s1.59%0.40%0.22%1.98%0.55% ell 0.00% Nilges,ChipCorsi,JenniferFitness Center Tony MelvynPaul Pontecorvo Scott GerberSandra K. 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