  June 5, 2004 TO: Capital One Card Center P.O. Box 85520 Richmond, VA 23286-9175 Attn: Customer Relations Representative Re: xxxx-xxxx-xxxx-xxxx Amount of Disputed Charge: $300.00 Dear Representative: I do not know why, but this disputed charge has been posted to my account as of my most recent statement.
As of March 29, 2004 the charge had been removed and I provided the supporting documentation requested by S. Lyon to support my contention. Since I did not receive any further correspondence from Mr./Ms. Lyon, I thought the matter was resolved. I would appreciate an explanation of why this disputed charge has been re-posted to my account. In the meantime, the merchant - Midwest Moving & Storage - arranged for a repairperson to come to my apartment and try to repair the damaged items on 4/26/04.
I have reason to believe that effort was merely to save their status/reputation with the Better Business Bureau. However, the repair effort resulted in destroying one of the damaged items. Attached is a copy of my correspondence to the merchant regarding the disputed $300.00 charge. Please note that I have offered to pay only $15.90 of the disputed $300.00 charge that has been re-billed to my account.
Once again, as is my right under the "Special Rule for Credit Card Purchases" I am invoking my right NOT to pay $284.10 of the charge. I have made an offer to the merchant to pay $15.90 of the charge. I dispute the remaining $284.10, and per the attached correspondence I intend to escalate the matter as necessary. Separately, I would appreciate your explanation of why the $300.00 charge was re-billed to my account, without any prior notice. Sincerely, 
