  I ordered a book from amazon.com, Samuel Beckett's "Waiting for Godot. " I paid for expedited shipping and didn't receive my book until 11 days later. I contacted Amazon.com and the seller (kingsgate books) and told them of my plight. This morning I arrive at the office with 2 emails.
One from the seller and one from Amazon. They told me that they agreed that my service was unsatisfactory and that they were giving me a full refund. Oh, America the beautiful. Not only can I read one of the greatest plays in recent history (written in 1948), but I also get to do so for free. That's an awesome way to start the day. 
