  Taking readers briefly away from my life as a webmaster to my life as an editor, I just really feel the need to vent about my frustrations with Apple. A problem arose at work where a video I needed to edit had it's audio drift out of sync with the video, and after half a day is wasted referring to manuals and (identical) help files in an attempt to solve the problem with no avail, I ended up deciding to call Apple themselves for help.
Stop right there. Help? Apple? Not a cat's chance in hell, baby. Barely a few words into the phone conversation with the operator, he demanded a "$49 consultation fee". Wait a minute, My company just paid a friggin' arm and a leg for their rediculously overpriced hardware and software. What makes them think they're gonna get another cent from me? Screw them! I am not prepared to allow them to waste company time and money!
If they want to rip customers off with overpriced and inferior products and then slam a fee to help fix their problems, they deserve to rot in hell. 
