  Motto :  Anyone can become angry –  it is just simple as that.  But to gat mad on who it should,  how much it should,  when it should,
 and for the right reason –  that is not easy at all.  ( Aristotle)  IQ =  Intelligence Quotient –
 a measure of the inborn human degree of intelligence that usually hardly can be improved over a lifetime.  ( Goleman,  D.  Emotional Intelligence )  EQ =
 Emotional Quotient –  a measure of the capability of control within the following main fields:  knowing personal emotions,  management of emotions,  self- motivation,
 recognizing emotions in others,  manipulating and managing relationships.  ( Goleman,  D.  Emotional Intelligence )
 A 3000 employees shipyard is a production site acting in accordance with extremely mechanical rules.  Huge pieces of ships prevail in front of any employee.  People are just ordinary bees whose only mission is to give their work tribute to the mother ship.  Rules for people are more important as people themselves.  It is a place where frustrations build up and there is no official rule of dealing with frustrations and emotions they produce.  It is a place where many intelligent people (
mangers,  project managers,  engineers,  accountants alike)  make a joint effort to build something outstanding that will last,  float,
 work and provide safety work conditions for other people for at least 40 years.  These shipyard’ s people graduated the same shipbuilding faculty,  enjoyed more or less the same educational background in high school ( either mathematics/ physics or mechanics)
 Education and working place mould them similarly.  Some of these people are specialists and look focused on a relatively narrow field of problems,  others are coordinators and their prime mission is to manage a portion of the ship project.  But most of them have hard times when it comes about communication,  interpersonal skills,  and dealing with conflict.
 Their communication often clashes due to either the frustration embedded by the mechanical system of managing the human resource of the shipyard,  or their own inability to deal with personal or other’  people emotions.  There are certain prejudices surrounding as a cloud of fog these highly intelligent people and turn them into emotionally deaf bodies:  We ( usually men)
 are strong,  we build ships therefore we should be tough.  Actually we are tough and people around should see how tough we are.  The higher the hierarchical degree the tougher you should be perceived.  If not,  you fail to comply with the job requirements at large.
 People in top management ( the toughest)  share privileges and a separate community high above the rest.  Women in shipbuilding is an oxymoron.  You are a woman,  you have emotions,
 you show other people your emotions,  therefore you are weak,  therefore you are in contradictory with us ( men)  who are tough,  so you do not pertain to this working place and therefore you should understand us that we will do our best to kick you out of here.
 I ( as a skilled specialist)  know much better than YOU ( a project manager or a coordinator)  how to do my work,  so I am not going to believe any project manager or activity coordinator about when my work should be ready and what kind of resources I am allowed to spend.
 Probably there are others too,  but these are the most obvious that influence the pool of emotions of the people involved in all managerial levels ( from the managing director to the foreman)  and all specialists ( design engineers,  purchasers,
 accountants,  production engineers,  quality engineers)  It would be unfair to say all of these people fall in the communication traps at any minute or all of them have hard times in dealing with it.  Still,  from the general director to many executants,
 more and more,  I got signs that communication is one of the main issues generating temporary conflicts and delays in the shipyard.  Conflicts usually escalates because people fail to convey the right message,  at the right moment,  to the right person,  in the right communication formula or setting,
 and furthermore deny their need for involvement in it.  In addition,  a sense of overrated urgency is created that raises even more the conflict.  Other times,  conflicts are even engineered,  because it is the only way to get rid of a still situation and thus a problem can be pushed further and finally solved.
 There are various reasons for introducing noise into communication channels:  people bring together with their message also their own unwell managed emotions;  people comply and behave in accordance with the set of the tacit cultural values they have been instilled within their role /  position /  specialty right from their day 1 in the company.  While items 1 and 2 above are a bit like hen and egg problem,
 there are several ways in which people fail to manage their emotions not only in such a work environment but in general:  the inability to recognize the emotion one is facing;  the inability to manage sufficiently the emotions so that to get rid of the feeling of anxiety,  depression,  fear and move on decisively;  the inability to permanently assess opportunities and find the self-
motivation;  the inability of being emphatic which makes people to fail understanding others or to see the world around through various perspective,  leading to the only truth accepted –  that of mine ;  the inability of managing relationships this being translated into the inability in managing emotions of others;  this leads to low popularity and inability of coping with other’
s emotions,  attitudes and stances and in time to a low profile employee.  In his book Emotional Intelligence ,  Goleman draws attention about the fact that little correlation exists between IQ and EQ.  However,  IQ and EQ are separate competencies rather than contradictory.
 I found it interesting in this book a description of the profiles of men and women with either the IQ or EQ inexistent.  Of course,  these pure IQ and EQ types are exaggerations,  but one can immediately spot the implications over such people lives and those around them.  Men with pure IQ Men with pure EQ 1.  have various and many intellectual interests;
 1.  are balanced from social point of view;  2.  are ambitious,  productive,  predictable;
 2.  are outgoing and likeable;  3.  are apparently in control of own worries;  3.  never fall under own worries;
 4.  are over criticizing others;  4.  have high dedication to people;  5.  are extremely polite in their circle;
 5.  ability to assume responsibility;  6.  are hardly satisfied or inhibited;  6.  have high ethical profile;
 7.  have sexual problems;  7.  are understanding in relationships;  8.  have poor sensual experience;
 8.  have a rich emotional life;  9.  are detached and distant;  9.  are at ease with their self and others.
 Women with pure IQ Women with pure EQ 1.  are intellectual confidence;  1.  are assertive and decisive;  2.  are fluent in expressing their thoughts;
 2.  are direct in expressing thoughts;  3.  appreciate intellectual issues;  3.  have positive feeling about themselves;
 4.  have high range of intellectual interests;  4.  consider life has a meaning for them;  5.  have an introspective tendency;
 5.  are outgoing,  likeable,  spontaneous;  6.  fall under their own worries and this “
kills”  them;  6.  express feelings in an appropriate way 7.  have a continuous guilt feeling;  7.
 do not regret afterwards their deeds;  8.  hesitate to express anger directly;  8.  adapt well to stressful conditions;  9.
 express their anger indirectly;  9.  skilled in making contacts 10.  are open to sensual experiences;  11.  are at ease with their self and others.
 In a work place of the XXI century,  EQ competency should become a must requirement for many of the specialist,  management or coordination jobs,  especially in a project setting.  It is considered that only 20%  of one’
s success in life is due to a high IQ,  the rest of 80%  is due to high emotional intelligence competencies.  Emotional intelligence can be improved in practice,  one have just to want to become aware about own needs and the requirements of his private or work environment.  But are there the main education systems in Romania able to deliver programs for training from early ages the future adults into such competency at the moment?
 Are the trainers involved enough EQ proficient to set themselves as behavioral models?  Or just another category of highly intelligent people.
